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ImageAvoid follow-up foibles

If you land an interview, pay close attention if the hiring manager specifies how to make any follow-up contacts. Email can be a good option because of its speed; if you send a follow-up note via snail mail, it may arrive too late in the hiring process to make a difference.

If the hiring manager is OK with email, send a message that addresses any unanswered questions from the interview and state that you're also mailing a hardcopy. In the snail mail message, do refer that you have also sent an email.

Whatever you do, don't follow up on an interview with an email sent via a handheld gadget - there's too great a chance you'll thumb-type a typo-ridden message. Only use handhelds to send brief, timely emails confirming an appointment or advising you're running late for a meeting. Don't type without regard to grammar and capitalization, and resist including smiley faces or other emoticons in electronic messages. "There is no circumstance where that is appropriate," Wendleton said.