"Four quadrants describe the boss-employee relation. A boss may be better qualified or more able than the employee or less qualified and able than the employee. Then, the boss may be good intentioned or bad intentioned. The way to deal with the boss changes accordingly," he explains.
Mehra, who works with leading multinationals like Ernst and Young, Marks and Spencer and Adobe, says conflict resolution with a 'good intentioned' boss is easy.
"Whether the boss is more able or less able, if he or she is good intentioned, all you have to do is to do your work sincerely. Any conflict will be resolved if the boss understands you are working for the good of the organisation," he says.